Terms & Conditions

By using Alex Psychic Medium services, you are agreeing to be bound by these terms and conditions in full. Therefore, you are advised to read all terms and conditions in full before using any our services. Services referred to include credit card and live telephone psychic readings, text readings. 

For our Privacy Policy – See Here

Sites

We or us refers to Alex Psychic Medium. You or you is intended to refer to you or anyone using any of this website. The general terms of use (the Terms) are those that, in using this website, you agreed to be bound by.

All material on this website is presented for the purpose of entertainment only. It is provided for your information only and may not be construed as any kind of advice or instruction related to any area of your life, and particularly those related to health, law or finance.

We strongly advise you that you should not take any action, nor desist from taking any action, based solely on the contents of what you might read here. If you have any concerns related to your health, the law or finance, you should always consult a suitably qualified and licensed professional.

We would like to make it very clear that no material on this website is intended to diagnose any physical or mental condition. In the event that you take any action based on any information that you might read here, we assume no responsibility or liability of any kind. That also applies to any course of action you might choose to pursue in the care of any animals.

We also want to make it clear that the author of and contributors to this website are not qualified counsellors, nor qualified medical professionals, nor do they hold any qualifications in law or finance and make no claims to this regard.

References or links in this website to any non-government entity, product, service or information do not constitute endorsements or recommendations. This site is not responsible for the content of any ‘off site’ web pages linked to or referenced in this site. You are welcome to follow the links and visit the various websites and determine for yourself whether any product, service or information they offer is right for you.

Use of such third party services or purchase of any third party products is on their terms and the contract for use of the third party website is between you and the third party.

Even though the provision of any content on this site is not intended to constitute any kind of legally binding agreement between Us and any site user, if you do not agree to any of the terms of usage we ask you NOT to use the site and to close this immediately.

We are committed to respecting your privacy. We have structured our web site so that, in general, you can visit the website without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with European Union data protection requirements.

If you provide us with a testimonial for any of the services that we offer, we reserve the right to use them for marketing or advertising purposes. We may need to shorten what you say, but we will never change it to alter the meaning. We will use your first name and protect all other aspects of your identity. We may contact you to specifically seek written permission to use your testimonials and ask for your address. We are required to do this and that information will never be used for marketing purposes, nor will it be passed to anyone else.

Social Media

Alex Psychic Medium may occasionally send free readings and promotional or marketing messages via Social Media. By following and engaging with Alex Psychic Medium content on Social Media you are opted in to receiving such content. If you wish to opt out of receiving any content please reply STOP or UNSUBSCRIBE. If you have any queries regarding this please email info@alexpsychicmedium.tv and we will be happy to help you.

Psychic Services – Live Telephone, Credit Card, and Text Readings

Alex psychic Medium Information Provider Disclaimer

All of the psychic, clairvoyant, mediumistic or astrological readings that are given are done and completed in good faith, but in some instances, the information may represent opinion or judgment. Alex Psychic Medium cannot guarantee the accuracy or completeness of any information given during the time of the reading.

We want to make it clear that our Readers are not qualified counsellors, nor qualified medical professionals, nor do they hold any qualifications in law or finance and make no claims to this regard. A Reader may, from time to time, offer a personal opinion, but this does not constitute a consultation, may it be legal, financial or any sort of professional counselling.

We believe in your individual power to transform your life. UK law obliges us to say that all readings carried out by all Readers – whether through the credit card, live reading or text reading service and all astrological reports – are for entertainment purposes only.

In using our services, you must understand that Alex Psychic Medium do not provide recommendations, counselling, nor give any directions for you to follow. In particular, if you have any medical conditions that you are concerned about, you should always consult a qualified member of the medical profession for advice and treatment. Any opinions that Readers offer related to the spiritual aspect of any health issue are NOT a substitute for treatment by the medical profession and we strongly urge you not to use or see them as such.

Alex Psychic Medium are not engaged in rendering medical aid, counselling or other professional services or advice, and neither shall be liable or responsible to any person or entity for any loss or damage caused, or alleged to be have been caused, directly, or indirectly, by or from the guidance given or ideas suggested, or referred to during a reading, or on this website, or in any related publications. Alex Psychic Medium will exclude You from using our services if your behaviour suggests or intends to unreasonably offend or abuse our readers.

Chargebacks

In the event that we receive a chargeback from a customer, who has legitimately used the service as per the terms and conditions, then Alex Psychic Medium will pursue the customer to retrieve the monies owed for the reading. All additional charges that Alex Psychic Medium may incur, from either the merchant company or a recovery company, will be liable for payment by the customer. We also reserve the right to bar customers from the use of our services, should a chargeback be made against us.

Indemnification

You agree to indemnify, defend and hold harmless Alex Psychic Medium, its affiliates, officers, directors, employees, consultants and agents from any and all third party claims, liability, damages and/or costs (including, but not limited to, attorney’s fees) arising from your use of the Services, your violation of the Terms of Use or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity. The Terms of Use will inure to the benefit of Alex Psychic Medium successors, assigns, and licensees.

We have no control over nor do we guarantee any actions that you may decide to take as a result of using any of the sites and services and by using them you agree that You will not hold Us responsible for any damage arising as a result of actions taken by Customers in response to Services such as:

  1. Readings and interpretations and advice provided by Readers;
  2. The truth or accuracy of Content, information and Services such as readings and interpretations and advice provided by Readers;
  3. The truth or accuracy of feedback, Ratings, or other Content posted by Users or Alex Psychic Medium employees across all of the Websites;
  4. The ability of Readers to provide Services such as readings and interpretations and advice as well as the ability of Customers to pay for the Service;
  5. Minimum levels of Connections to Readers;
  6. Incorrect use by You of the Service;
  7. Any additional rates and costs charged by Your service provider when using the Services.

The Alex psychic line is governed by the Phone-paid Services Authority. All precautions have been taken to ensure we adhere to the rules and regulations laid down by the Phone-paid Services Authority governing LIVE chat. For more information see http://www.psauthority.org.uk/ for-consumers.

This privacy policy sets out how we comply with European Union data protection requirements. This applies to use of all services and the sites.

We are committed to respecting your privacy. We have structured our web site so that, in general, you can visit the website without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy policy.

Wherever possible, we use actual portrait shots of our readers although for some we may need to use stock shots.

Credit card bookings

You must be over 18 and be the bill payer to use this service, or have the bill payer’s permission. We want you to have a positive experience. If for any reason you are not satisfied with your Alex Psychic Medium credit card reading within the first 5 minutes, please tell the Reader that you are not connecting, end the call and call the Customer Helpline number. We will give you a FULL refund on your credit card or credit your pin number so that you can have a full reading with another Reader. Your statutory rights are not affected. Additional per-minute charges may apply if You choose to extend the call beyond the duration of the package you have purchased. Refunds to repeat customers will be at our discretion.

All calls are recorded for your protection. For service provider information, please see the bottom of this page.

Telephone Readings

You must be over 18 and the bill payer to use this service, or have the bill payer’s permission. Telephone Readings are charged at £1.50 per minute plus your phone company’s access charge. Mobile or other networks may cost more. All calls are recorded for your protection. For service provider information, please see the bottom of this page.

If you are unhappy with your reading on the premium rate line, please hang up and try another Reader. A good Reader who is connecting with you should connect within three minutes and give you specific information which shows they are making a psychic connection with you.

Text service

This text service covers Great Britain but coverage within those areas may vary according to mobile network provision.

Our text service is accessed through the dedicated short code number 78887. You must start your message with the word ORACLE and then a space before your question.

You must be over 18 and the bill payer to use this service, or have the bill payer’s permission. Texts cost £1,50 per text plus operator’s charges. You will be sent a maximum of 3 texts in reply. To unsubscribe, text STOP to 78887 in the subject header and give your mobile number. All texts sent into the service and out from the service are recorded for your protection. For service provider information, please see the bottom of this page.

Email Readings

Email readings are sent to the customer within 72 hours, excluding weekends and Bank Holidays which may take longer. We cannot answers questions on Health, Pregnancy, Legal or Financial matters. All payments are made via debit or credit card on the Booking form on our website. We retain the rights to the copyright of your Email Reading. It can not be published without the written consent of Alex Psychic Medium.

1-2-1 Readings with Alex

Booked 1-2-1 Readings with Alex All payments have to be made before the Reading goes ahead with Alex. If you fail to turn up for your reading with Alex. Alex Psychic Medium can refuse a refund but happy to reschedule you booking but this is ONLY allow up to 3 times. If there is any reason that you can’t go ahead with the reading Alex Psychic Medium can give partial refunds but this is under discretion of the company Alex Psychic Medium Ltd. Alex cannot answers questions on Health, Pregnancy, Legal or Financial matters. All payments are made via debit or credit card or Bank Transfer or in Cash. If you wish book a Reading with Alex you many go to https://alexpsychicmedium.tv/alex-readings or email us at info@alexpsychicmedium.tv

Customer Refund Policy

All of our readers go through a test procedure to make sure that they are genuine psychics. If the reader does not meet our excellent standards then they do not work with us. We are so confident that you will be happy with your reading that we offer a money back guarantee if you are not satisfied with your credit card reading and choose to terminate your call within the first 5 minutes. Please make sure that you call the Customer Helpline number that you originally dialled and we will either offer to connect you to another reader of your choice or refund you the money. You must contact us within 60 minutes of terminating your reading and your call must not have lasted more than 5 minutes. All requests must be made through the Freephone number and are subject to verification. Refunds to repeat customers will be at our discretion.

The Service Provider is:

Supported Business Ltd
PO Box 12109
Little Baddow
Essex CM3 4YT

Feedback

Alex Psychic Medium fully investigates every reading that results in negative feedback, firstly by listening to the recording. If action is required, we speak directly with the reader in question.

Updated: 31 March 2021